Traxxas warranty service
All warranty claims should be handled directly through Traxxas and not your hobby dealer. If you suspect you have a warranty claim, contact Traxxas toll free at 888-TRAXXAS (872-9927). Many times they are able to immediately solve problems over the phone.Traxxas Corporation assumes responsibility for their products and will repair or replace any defective product at their sole discretion.
Their toll-free customer service line provides direct access to their factory trained representatives. In most cases, warranty items are sent out the same day the request is received. In the event that factory service is required, their technicians are usually able to make repairs within a 3-5 working day time frame after they receive the product.
Traxxas offers a 30-day limited warranty on all their electronic components and a two-year, manufacturer-defect warranty on Traxxas nitro-powered engines.
We can not accept returns on Traxxas Products. |